Charters terrible! I have a bundle, that I thought would be cheaper they lied about that too, but I won't get into that. First I forget now but they ripped me off for some crap so... I sent them an e-mail[I don't talk on the ph. Cuz of a MINOR stroke]they responed wan e-mail that I'd be refunded some $, I forgot to make a copy & the the next day it was gone! Must be nice to have computor geeks on your staff! Then last summer everything went out during a storm & way after about - 8 hrs. My mom lives below me she has Charter too, as we have no choice it sux! We live in Apts.& there's no antenae, can't have dishes, & only 1 cable co. Dumbass Charter! Unfair ya think? Anyhow, she called[ALWAYS GET SOME FOREIGN ASS U CAN'T UNDERSTAND]they have a policy that unless 3 or more people call they won't send out a repair man, I know for a fact that the complex went out, cuz ma calledfor eveyone! She has Embarq phone, [she ain't on a bundle, & got sic of thier shit QUICK]then the lady at Charter said"why didn't other people call, cuz they CAN'T DUH! But neighbors used my mom's ph.& did call, she called for herself & 4 other neighbors used her ph. Then the lady had the gall to say the ph. S don't go out! The hell? Then Sun. Took the cake! I was watching a movie Curious Case of Benjimin Button about an hr.into it it just quit the box said"have encountered an error try again later"Yeh, & pay 4.99 again I think not! I want to be refunded for that! So. I tried to e-mail them TRIED after a looooooong tedious e-mailit said invalid ph.#when I tried to send it, it's thier damn ph.! So, I tried my mom's NO, I tried a friends NO, finally I tried thier own NO! What the hell I gave up! I'm really pissed have been for about a yr. I'm gonna move cuz of thier a*es, but I can't find a Apt. Right now but I will, A*HOLES! Ripoffs, cons.
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