This company shipped my computer with a packing list of items included. I then had 30 days to report anything missing or damaged. I checked off everything on the packing list and I had everything listed so I thought I had no problems.
After my waranty had expired I needed to take it to a repair shop because my windows would not work at all. They said they needed to re-install windows xp. I had no such cd, and there was no windows restore cd included with my software. It was not listed on the packing list so I had no way of knowing I was missing it until I needed it.
They refused to do anything about it and when I asked to speak to a supervisor I was informed that the supervisor would side with the technictian, "I had no warranty and the time had expired to report anything missing". I never got to speak to the supervisor, instead I was accidently disconnected. I have had my computer less than 9 months, and now my monitor is going bad, same story, warranty has expired. This company is a rip-off and I will never do business with them again.
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