Usacomplaints.com » Internet & Web » Complaint / Review: Best Buy - Wireless Router Failed and Laptop Mouse Damaged After Service. #413891

Complaint / Review
Best Buy
Wireless Router Failed and Laptop Mouse Damaged After Service

I bought a new laptop and also a wireless router for my printer. I spent over $900 and needless to say the wireless would not work with the laptop they sold me! I left the computer to get an "optimization service". After leaving it with them for 10 hours I got it home and the mouse was fried!!! I spent an hour calling the store and when I finally got someone to pick up one of the sales people told me they were too busy to help me and I should just return it!!!

They walk around behind that Geek Squad counter like who the hell they are and we are just a bunch of morons!!! There could be a line 20 people long and they act like they don't even see you there!!! They could be the last store opened on the planet and I would never buy another thing from them! They are horrible at customer service and they are rude and nasty! I would rather shop at Costco!!!


Offender: Best Buy

Country: USA   State: New York   City: Bayshore
Address: Sunrise Hwy

Category: Internet & Web

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