Complaint / Review
UOL Juno / Netzero Online
Fraudulent charges on my Amex to Juno Online New York

In checking the year end summary of my AMEX account I noticed a recurring charge for UOL ONLINE JUNO SVCS.

I called Juno and they cancelled the account and credited my account for 2 of the 5 charges. They then asked me if I knew a specific individual who's name was on the account. I'd never heard of the individual, and they would not directly give me information or an address.

I was directed to a web address abuse@support. Juno.com to request information on this individual.

Beware, this seems to be happening too much with this company!

I will post findings when they respond.

Thanks,

J
Atlanta Area, Georgia