I tried to change my password for my account but apparently wrote it down incorrectly. I have contacted password support several times, as well as their toll-free number, but have been in an endless cycle of trying to resolve this issue. I have asked to speak to a person and received their standard ...
This company charged my credit card illegally saying it was used to start an account for dial up internet service — i do not even have a house phone & when i contacted them to find out who created the account they told me it was not thier policy to verify credits cards and just created the ...
We use JUNO and on 9/30 a new required update removed our saved password, I had to call JUNO tech support to recover our password and was told it would be $1.90 per min billed to my credit card. The call took about 3 mins and $5.90 was billed to my card on 9/30. Today 10/05 a charge for $25.00 was ...
I have been scammed as well. Amazingly enough, they were able to debit my account this month, which had gone through multiple card changes for security reason. The first charge was for $11.95. After calling and being reassured I would be receiving a refund, and given a confirmation number; you ...
I just recently found out that on my credit/debit card UOL Juno had took out a payment of $44.85. I have not used Juno services. My statement showed that they have been trying to withdraw funds since Feb. 17 & 20, Mar. 17 & 20, Apr. 17 & 20, and consecutively up till July 28th when my ...
In July I was charged $14.95 for UOL Juno Online on an inactive account I rarely use. I got a notice from the bank of a low balance in August and found the charge. The PHONE NUMBER associated with the charge: 888-839-5866 CA. I called and was told someone had ordered internet service in MAY, using ...