Office Depot sales person told me Nero 9 is what I needed to play Blu-ray movies on my computer. I have a Pioneer bdr-202 Blu-Ray player burner but need software to make it work. After purchasing and loading Nero 9 onto my computer I found that it does not play blu-ray movies. When I tried to get a refund they said no way! I opened the software. Yes I did. I would never have purchased the nero product if the sales person had not lied to me. Why should I be screwed because I trusted a purported expert? I know buyer be ware but what can you do if you are not an expert concerning everthing you buy?
The store manager told me my only recourse was with Nero. Nero customer support said I must deal with the merchant.
How can a company be allowed to prosper by cheating customers?
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