Usacomplaints.com » Internet & Web » Complaint / Review: Aol - Rip-off charges to your account. #38414

Complaint / Review
Aol
Rip-off charges to your account

AOL created an account for each of my three teenage children and billed my credit card account without authorization.

AOL claims a pop up screen asks all users if they'd like their own account and by simply clicking yes new accounts are created -without a credit card number or any authorization. They simply bill the primary account holders credit card.

I have now received three monthly statements with FOUR AOL charges of $23.90 apiece - a total of $286.80.
I called January 7 and a representative said the charges would be removed and I would receive three free months.
The next credit card statement arrives and there are another four $23.90 charges.

I called today and spent 2 hours on the phone and was told a refund of $191.20 will be creditied to my account and I will recive 6 free months of AOL.

After going online and readiing the hundreds of rip offs by AOL the chances of restitution look slim.
IS THIS LEGAL?
What can be done?


Offender: Aol

Country: USA
Site:

Category: Internet & Web

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