Usacomplaints.com » Internet & Web » Complaint / Review: TigerDirect - Shafts another customer!. #367565

Complaint / Review
TigerDirect
Shafts another customer!

I went to the Tiger Direct outlet store on 10/24/08 to purchase a surround sound system for my PC. I had the budget system (X-540) in mind for $69.95. They had the G-51 sitting beside it, with a rebate panel ($40 off) and a final price of $84.00 taped on the G-51 box. Of course I picked up the more expensive system thinking, well, it will only be $15 more dollars for a more superior sound system. Once I got back to work, I started the rebate process, only to find out that the rebate had ENDED TWO WEEKS EARLIER! I am furious! I called their customer support and they told me to get in contact with the store manager. I tried the rest of the day that day to try and get in contact with the manager, only to be told numerous times that he "was out at the moment, please call back in 30 minutes. I now have resorted to putting this up to warn future customers. BTW, I have the sale/rebate panel and the reciept dated 10/24/08 to back up my claims.


Offender: TigerDirect

Country: USA   State: North Carolina   City: Raleigh
Address: 3131 Capital BLVD Suite 101
Phone: 9197906100

Category: Internet & Web

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