Although I had very few problems with my computer, I had spent a small fortune on it. Everytime I tried to contact Shop NBC or Viscom for assistance, I had to wait for at least 30 minutes to talk to a live person and didn't get results until several phone calls later, even for simple requests like getting a copy of the shipping slip (which was not included in the shipment).
Viscom has the worst customer service I've ever encountered! They really need to focus on that in order to keep their customers satisfied. I don't recommend Shop NBC or Viscom Technology to anyone and don't plan on any future purchases with them.
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