I have to say it is true what everyone says that the Better Business Bureau has NO TEETH. The least you could do is refer the victim to where they can find help.
What does the BBB do? I have complained about first getting a refund. The business is still in business. I am receiving NUMEROUS complaints from other people after placing a complaint blog online and there are others with similar problems. The reason why there are a lot of bad businesses getting way with crime is because there are no good organizations to help. The BBB might as well NOT be funded by the govt or anyone because the BBB seems quite useless and I will place your reply on blogs.
By not trying or helping stop bad business practices you are encouraging bad businesses to understand they can get away with crime.
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Subject: BBB Complaint Case#57121593 (Ref#24-190062-57121593-3-11100)
Thank you for contacting the Better Business Bureau (BBB) regarding your complaint. The complaint was received by the BBB on June 11 and has been assigned case# 57121593 in our files.
We regret to inform you that the BBB cannot process your complaint. The case has been reviewed by one of our Dispute Resolution Specialists and was found to contain issues that are out of the BBB's purview.
Items such as criminal allegations, requests for punitive damages, employer/employee disputes, cases already involved in litigation, civil rights violations, collection issues, complaints against companies that are out of business, etc... Are not handled by the BBB.
For a more detailed explanation of why we are not able to help you and to offer suggestions on where you might be able to go for help, please click on the link listed below.
A summary of this complaint case can be seen by clicking here.
Thank you for contacting the BBB.
Sincerely,
Clarissa M. Sagario
Dispute Resolution Specialist
Tel: 510 844
Fax: 510 844-2606
[email protected]
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