Suddenlink offers cable modem and phone service in the North Texas area. The Internet services is, and has been atrocious, for the past 1 1/2 years. I experience multiple Internet and phone outages daily.
It took Suddenlink a year to acknowledge that there were problems in the area. North Texas customers are now greeted with a message indicating that Suddenlink is aware of the problem and is work diligently to correct it when calling Technical Support. The message has been playing for over a month.
I recently called Suddenlink to find where to view call information for the Internet phones (no monthly statements). I was directed to their website for the information. The information on the website only provided details for outgoing calls made by the phone service. When I inquired to find information about incoming call information, I was told I would need a "Subpoena" to access the information.
This ISP is the biggest RIP OFF ever. Customers beware.
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