Usacomplaints.com » Miscellaneous » Complaint / Review: Sudden Link - I am switching to at&t. #638425

Complaint / Review
Sudden Link
I am switching to at&t

The installation guy came and talked about beer the entire time. He was not helpful at all and did not ask me if i had any other questions at the end. He just got his part done and left. He also left the cable visible on our lawn and didn't imbed it into the ground like he was supposed to! He did not test if the internet worked at all either! We had suddenlink for one day and took everything back the next day. The customer service lady at the front desk was very rude and acted like she had something up her behind for no reason when we were trying to ask when we could expect our refund! Don't get mad at us for your poor service and attitude! Suddenlink is not worth it! We now have at&t u-verse and it is 100 times better than suddenlink! Suddenlink should work on they're customer service skills or fire their current employees and hire new ones!


Offender: Sudden Link

Country: USA

Category: Miscellaneous

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