Complaint / Review
Pti Eoro/aol
Pti Euro/aol took a months payment using both company names

I checked my bank statement and found that a payment had been taken by aol and a few days later a larger amount was taken by pti europe. I didn't have any idea who pti was. I called my bank who told me who they were. Pti returned the money to my account a week later.

How can they get away with helping themselves to different amounts of money without notifying anyone? I've always understood that this practice is illegal.

Hayward
farnborough
United Kingdom