I ordered an Olympus Stylus camera. They left a message to call them to verify the order for "security" reasons. When I called back they used that as a chance to upgrade my order with additional stuff. I agreed to order the items and was told to complete the order I had to go online and put in a new code & last digits of my credit card number. When I received the email with the list of items, after reviewing the list I decided not to complete the order for the additional stuff and did not put in the new code and submit the "upgraded" order. Within minutes I called them and asked them just to ship the original order. They said they could not do that ("it's against their policy to separate an order") & I had to take all of the items even though I did not complete the order per their policy. I asked them to cancel that order (which had not shipped) and just place a new order for the camera like I originally wanted. They told me they will cancel my order and charge me a $65 cancellation fee and then rudely hung up. I have contacted NYS, BBB and two other agencies to file complaints. TVsDepot is not an ethical business based on my experience.
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