Usacomplaints.com » Internet & Web » Complaint / Review: Verizon - Ad customer service. #293282

Complaint / Review
Verizon
Ad customer service

My verizon bill was 492.00 for 2 months of phone and dsl service, they shut them off, it took me 11 days and 4 hours on the phone being transferred put on hold and talking to people who could barely speak english! And I found that no one knew what was going on, they were charging me for dial up and dsl, some one put an order in for both to be shut off, so I was back on the pone again after getting service restored, what a mess, the service was terrible, I am still waiting week number two for my dsl to be turned back on, and waiting for my bill to ne straightened out, low and behold I recieved a bill for dls service and phone service even though I still am not hooked up!!! This is the worst service I have ever had!!


Offender: Verizon

Country: USA   State: Wisconsin   City: Chilton

Category: Internet & Web

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