Yesterday I called my bank because I had a large negative balance. The customer service woman found a charge from "Rhapsody". I didn't even know what this was. She said it was an internet purchase. Needless to say, but I was charged $32.00 because I had a negative amount in my checking account. This account was being closed.
I contacted Rhapsody and asked them how in the world could they get my credit card number and continue charging me for a service I wasn't using? The only response I received was "I can return this month's fee back to to credit card". Where are our rights on the internet. Where do I go from here? Is there anyway to get documentations? How do I follow up on this to get my money back?
I am 45 and have no need for Music to download on my computer. My children have all left the nest. Help!
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