1 year ago I subscribed for ring tones for my cellular phone with 3gupload.com (who is now 3guppies.com), before my subscription was to be ended I downloaded more ring tones to my phone to get my $7.99 worth, to find out that although it allowed me to send the ring tones to my cell phone, but I still cant download them into the phone. They apparently put some code to not allow me to extract the ring tones onto my cell.
I called the customer service number (1-877-464-9937) for assistance, but to no avail. They have a recording that says: "Please call during our business hours (no matter what time you call, even when you call during their business hours) it also says, that you can download music and if you're calling about a credit to leave your name, phone number where you can be reached, last 4 numbers of credit card, and the date you were charged for the service so they can credit your account." That is also to no avail. They never acknowledge the calls nor do the credit one's account. No credit is ever issued, because it appears that it is just a recording with no one to check it.
A day later I noticed that 3gupload had taken out of my account the renewal subscription fee of $7.99. I called 3gupload/3guppies once again and of course I could never get a live person. I got the same recording over & over again, to the point that I had to dispute the charge with My Credit Card Company.
Now I have these ring tones stuck in my phone as text messages that I can not download in the phone for use, since I need some WAP # that they are not providing me. I basically paid for something that I never received. BIG SCAM indeed!
Please BEWARE! They seem to be automatically taking people's money out of their accounts without giving the service that they are promoting. THEY ARE A RIPOFF / SCAM!!! Do not order from 3gupload/3guppies.com.
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