Usacomplaints.com » Internet & Web » Complaint / Review: Linksys - No customer support without paying $32.95. #268496

Complaint / Review
Linksys
No customer support without paying $32.95

After a network outage with my provider, I couldn't get back on the internet. AT&T got me connected with a direct line from the modem, but said I needed to contact Linksys to get the new codes for the router to work.

I contacted Linksys, who took my model number & serial # and told me I was out of warranty, and they wouldn't give me ANY help without paying a $32.95 charge. No help whatsoever.

I finally found a knowledgeable tech support person at AT&T who had me make 2 slight changes (2 minutes time) and I'm back up.

I'll surely never deal with Linksys again. They have no respect and no regard for their customers any longer.

Roger
Miami, Florida


Offender: Linksys

Country: USA   State: California   City: Irvine
Phone: 8003267114
Site:

Category: Internet & Web

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