I found their website via a United States Postal Service link. I just wanted to buy a couple stamps online and save myself the gas it would cost to run to the post office.
I read everything, decided it would work for me, but could not figure out how they were making money selling e-stamps. It wasn't mentioned that I could see. I thought they might have some kind of discount deal with the Postal Service, but that was also not mentioned.
I joined up, got 5.00 complimentary postage, and all was well until today when I saw a 15.99 charge against one of my credit cards. I thought it was a scammer using my numbers!
I phoned the number next to Sci*Stamps (which I did not recognize, since I bought from "Stamps-dot-com") and got a customer service rep who assured me that the 15.99 charge was legit and on the receipt page I got when I signed on for the service.
In turn I assured him that had I known I'd be charged 15.99 a month I'd have never signed on to the service in the first place. The idea was to SAVE me money, after all. That same amount would buy me more than enough gas to get to the Post Office and back several times!
I was trying NOT to get upset, he was just a drone in the machine. I kept calm and polite and he DID respond nicely and canceled my account with no charge.
He said I was still under a "grace period." I thanked him, but I will be checking my account for past charges just in case.
I will also check my account on this date in January to make sure there's no future charge.
I fully believe that complaint has had an effect on this company's dealings with unhappy customers, but they are still sneaking in that 15.99 a month charge on the unwary.
And again—if I'd SEEN that on the totals for my receipt with them I would have never signed up!
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