I placed an order with this company on Dec 12th. My account was debited but I did not receive the item OR any notification that I would not receive it. The website guarantees superior customer satisfaction and service and promises to notify customers immediately if an item is not available as promised. I called, left messages, and emailed but received no response. Only when I was able to get through to a customer services rep did I learn I would not be receiving the product.
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