British Royal Mint - www.royalmint.com
So I ordered a coin from the British Royal Mint. I soon discovered that a company (Asset Marketing Services Incorporated Inc) based in Minneapolis, MN does the order processing for the mint for United States orders.
Overall, the experience was unpleasant for the following reasons:
1) After placing my order and registering at the website, I was unable to login to check my order status.
2) I emailed the customer service department (Asset Marketing Services Inc) daily for two weeks before I received a reply.
3) The company charged me $11.95 postage; where the package mailed to me was posted for $1.98.
I appreciate the coins offered by the British Royal Mint; however the U.S. Company handling the U.S. Orders leaves a lot to be desired.
0 comments