Usacomplaints.com » Internet & Web » Complaint / Review: Costco.com - Missing LCD TV worth $1,600.00. #235722

Complaint / Review
Costco.com
Missing LCD TV worth $1,600.00

Costco doesn't organize authorized deliveries due to their delivery courier. Or do they atleast possess the courier abandon a notice for service pick up irregardless of the quantity of the item you're purchasing. On the monitoring it stated "Sent: Quit at side-door" by UPS. To begin with, we don't possess a side-door - we've a door. Next, no advantages individual called the bell (we've 24 hour monitoring cameras) about the evening they stated it had been shipped.

Make certain before you purchase you know your vessel to deal with may have someone awaiting advantages (or every other Costco.com courier) throughout their shipping hours - that has an 8-hour time period. Or possess a pit big enough to suit them through. Normally, it'll be customer support heck worse than AOL or Dell.

Online purchases of quality value must have authorized approval preparations, normally any courier may simply take them house when there isnot any indication of anyone athome - afterall, he did claim he sent it. We can not blame it on advantages or FedEx, as everybody knows they've a reputation to get points dropped, or even mangled beyond recognition. Should you wish to risk onlineshopping, greater purchase from the shop that helps affordable results, reimbursement or alternative.

The typical customer support delay period for Costco.com is 12 units. The experience becomes harder whenever you get moved, worse when it's anything related to a courier problem - since it is simpler to place the hand than to solve problems. I'm amazed, but eBay merchants - also individuals with truly repugnant track-records - present greater customer support. Well, obviously you will see lots of cursing however again atleast you realize someone is focusing on repairing the issue. At Costco.com, nobody is... Even when they make you believe they're assisting you.


Offender: Costco.com

Country: USA

Category: Internet & Web

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