Hello, like many of you I also been cheated out of hard earned money to buy 2 Nintendo Wii/Zelda from Livesay International. I heard about this company through craigslist. I purchased it April 18th and recieved nothing but phony promises and excuses about the wait time on it and a UPS tracking number that only says billing has been recieved. May 15th I ask for my refund they sent me a e-mail with a statement (no transaction number by the way) saying it was refunded. Chris from Livesay customer service called my cell phone and left a message saying the money has been refunded.
I called them wednesday 5/23 to find out what is taking so long with my refund. I spoke to a guy named Lyle there. He said the money has been refunded and it was out of his hands now. I been checking my account everyday for over a week and still no money has been refunded. I tried the number he gave me to his Merchant service guy and I never get through. I left 2 priority messages and still nothing.
For the past week I made reports to the BBB, FTC, and FBI crime complaint center. I just hope justice is served and we all can get our refunds back. I'll keep everyone posted when I find out more.
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