I purchased a monitor from TigerDirect.com, and filed with for a rebate with their rebate company Onrebate.com. I have heard that Tiger Direct owns onrebate.com. The rebate process was very cumbersome, and seemingly setting the customer up for failure. I pain stakingly followed the directions, and include two bar codes from my package, as it asked for my UPS bar code. There were actually bar codes all over the package, but many of the looked the same. So, I thought that I would be covered if I included two bar codes. I was wrong. I was sent a denial e-mail by onrebate.com claiming that I did not include the proper UPS Code. My response e-mail was never answered by onrebate.com. So, I contacted TigerDirect via e-mail to try to get assistance in getting my rebate. I have been e-mailing and faxing TigerDirect for a month, but have not made progress. I believe that this is an online scam, and intend to file complaints ever where I can. If you have any advice, I would appreciate it.
0 comments