Usacomplaints.com » Internet & Web » Complaint / Review: Onlinesupplier.com - Charged me for something I did not get or use because I did not opt out - I didn t even know I was IN! California. #193342

Complaint / Review
Onlinesupplier.com
Charged me for something I did not get or use because I did not opt out - I didn't even know I was IN! California

I saw a $30.00 dollar charge on my credit just this October and did not know what it was.

The only clue was it say on the credit card statement:

8009309932 online suppl 800-9309932

So I decided to call them and ask what company it was. The person who took my call was not listening or was not helpful at all. He told me I was being charged a monthly membership fee. I told him I have no idea what he was talking about and that I didn't get anything in the mail He then proceeded to tell that I should have opted out after the 14-day free trial... How do i opt out of something I didn't even know I was a member of? Then he proceeded to tell me that I should have called - called what? I didn't get anything in the mail!

I found out that they have been charging me since May! That's $180!!!

When I asked for a refund he tells me it's non-refundable... What a SCAM!!! Now I need to report my card stolen so it can be replaced and they won't be able to charge me anymore.


Offender: Onlinesupplier.com

Country: USA
Phone: 8009309932
Site:

Category: Internet & Web

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