I placed my order over 6 weeks ago. The first call I made was 2 weeks after when I got no confirmation of delivery. They stated that they were waiting for one costume then they would send both of them. The second time I called was 4 weeks after and they told me that they were still waiting for one of my costumes to come in and they couldnt send the one they had because then I wouldnt qualify for the free shipping. I told them I needed it before the 12th and they said it should get to me by then & to check my email. The third time I called they said that it was the same as they told me before but they could send the other costume out if I wanted.
When I questionned them how come they told me that they couldnt send it out last time, he got very defensive and said I was wrong & that I talked to the wrong company because he would never say that. After that he said that this is what I'm going to do for you miss, I'm going to cancel your order and credut me back because he didnt like my attitude and they didnt want to deal with customers who harrass them.
I told him it was my right to know when I would get my merchandise because they charged my credit card over 5 weeks ago. Since then they havent credited my account & I'm reporting them to the better business bureau.
WATCH OUT for this compony its a rip off with the worst service ever!!!
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