Complaint / review text:
Since we went with AT we attempted to stop AOL. AOL consideration was in my own husbands name although aOL wouldn't speak with me by which my name was the main one about the telephone bill. Stop cost on my statement therefore the consideration could be ended and AOL informed me to contact the telephone business. I did so the cost delivered about the statement that was $30.90 for dial-up after which that. Named AOL again when my partner named since he couldn't recall the restaurant he'd place in alteast 2 yrs ago plus they couldn't stop. Whenever we called everywhere we venture out to consume they nevertheless stated since we didn't have that info they might not stop the consideration. My spouse subsequently spoke to AOL one-night for atleast two hours with-holding and being transferred to 1 individual to a different by this time around he was so angry he began utilizing truly poor vocabulary and also the man about the telephone subsequently stated "Your bill is ended" by which my spouse replyed that's what I needed. Today whenever we hadn't been with them, AOL is attempting to cost us for 2 weeks of support. Because the undeniable fact that once the first phone which was designed to stop we couldn't identify the restaurant of. We're not then when they stated not just one of the resturants we called wasn't the correct one we'd no idea how to proceed from there people who consume out a great deal. But it got my spouse to become rude to obtain the bill ended. I'm not likely to spend the corporation for anything we didn't utilize and in the cost these charged just for dial-up whenever they had not been utilized by us for weeks. I believe it's unjust that they'll claim once the telephone business understands we'd been utilizing their web for weeks we owe this cash. And that I believe this is known by AOL also but simply needs cash that is free.in the end everybody does like cash, however they should unable to have it from individuals who don't have an additional $60.00 somethings bucks putting around to cover anything they didn't use. Thanks for this time around and wish I will acquire some support with this specific to combat an organization that is sizable.