Usacomplaints.com » Internet & Web » Complaint / Review: Don N. Brubaker, Architect, Architectural Interpreters & Co - Hughesnet, direcway.com - a company that only cares about it s money and not the customer united states - soon to be no where if the customer wins, united states. #182056

Complaint / Review
Don N. Brubaker, Architect, Architectural Interpreters & Co
Hughesnet, direcway.com - a company that only cares about it's money and not the customer united states - soon to be no where if the customer wins, united states

I would really like to use uppercase, because i am so upset with these jerks. I "upgraded" to the "professional" plan to get faster email upload speed, and now i can't even use my email! Idiots...!!

I am so tired of hughes.net; formerly direcway.com. They have screwed up everyones email so much. I was promised when i signed up that i would be able to use my sbcglobal.net email address through the satellite internet hook-up. I was and it was fine until they changed over to hughes.net. There excuse was that it was easier for them... For them... Not the customer, to make us all change our email addresses to hughes.net... And will they change all my contacts and notify them? NO!!!

For awhile after this change to hughes it actually worked, but now again it does not after them doing some riduculous change FOR THEIR CONVENIENCE AGAIN, and their only response is that i can't get or send email via my old email address that worked fine through them until this morning (8/22/06) "JUST BECAUSE". Then i get a moron that can't speak english worth a damn, spending most of time just trying to understand what he's saying. He said he wouldn't help me anymore since i was using another company's email address and not hughes.net and that i should use their web-based email... No thanks...

Web based email is garbage when youR business depends on keeping track of emails and sending emails with attachments... So. Oo i have a little surprise for hughes..

I cancelled my credit card that they get paid with... When i get the service i've had, they'll get paid, just like my clients won't pay me unless i provide the service agreed to. I urge others to do the same and fight these jerks!!!



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