After 12 months of support my web has slowed towards the pace of dial-up, but Hughes needs $200 to obtain the brand new pace of gen-x. We have to discover who to make contact with to create the corporation supply what we were guaranteed and what we purchase regular. The class-action suit against hughes finished in a punch on the arm. I'm likely to contact my condition reps in Missouri where I stay. I might also try calling the FCC and states attorney. I would recommend everyone do exactly the same. Everybody must contact Hughes daily till we get support better that dial-up. Request an upper management person. I worked in a call-center for another web organization and that I discovered " the squeaky wheel gets the oil." The technology at my home today decided hughes support stinks. He explained the moment generation -x was launched, the support problem calls went thru the top. I suppose if hughes makes our service poor enough, they determine we shall spend the $200 gear charge and extra monthly charge for support. Iam caught with hughes or I'd consider my business elsewhere.
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