Usacomplaints.com » Education & Science » Complaint / Review: Hughes - Lousey service and changed download threshold after company changed ripoff. #233151

Complaint / Review
Hughes
Lousey service and changed download threshold after company changed ripoff

I signed up with direcway originally. Threshold was 400 mb in a 4 hour time frame which wasn't great but acceptable. Hughes took over direcway and blam now you download 200mb in a 24 hour timeframe and no service for 24 hours, but yes you still pay. Service goes off and on from time to time and same old song and dance when you call customer service so i don't even bother any more i just email but sos with direcway most didn't speak english worth a darn, strange since this is or was America.

Now since hughes it is FAP fair access policy some updates are a violation and if you auto update guess what you are offline so to speak for 24 hours. You can't browse you can't do anything unless you wait 10 minutes for the page to load tell me that is high speed internet thier adds say alway on and up to 7 times faster than dialup, yeah right when it is good it is good and when it is bad it just sucks


Offender: Hughes

Country: USA   State: Maryland   City: Germantown
Address: 11717 Exploration Lane
Phone: 3014285500

Category: Education & Science

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