I had ordered three systems from Dell Latin America to be paid by money transfer. I cancelled two them, however, when I checked the site I realized that the one they had active was not the system I want; this was August 9.
I have emailed my sales rep on several occassions requesting a change in the order and an invoice, but he has not replied. I tried calling but I get only voice recording, I left messages but still nothing.
I even tried to get the invoice online but when i tried to register they say the site is not available, I should try again.
Today is August 18, and I have yet to hear or get anything from Dell, they need to do better, considering how they are always lauding there customer service.
G.W.
Kingston
Jamaica
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