While searching the internet for a new PC, I made my decision based on a price which was advertised on CompUSA.com.
The item - Compaq SR1950NX was posted for the price of 429.99 after two rebates:
1. $50.00 from HP
2. $120.00 from CompUSA.
The advertised price did not include monitor or printer and was sold as a tower only for the above price. I paid the full price at the store, and received all the necessary paper work for the rebates as they were printed out of the register.
After filling the CompUSA "Erebate" online I received by email an update on the status of my rebate. It stated I did not purchase all the necessary items to qualify for this rebate (Tower, Monitor and printer) and that this rebate was only good towards a purchase of a bundle of the three items together. Yet, on CompUSA website the AD read 429.00 for the tower only after rebates.
After a conversation with corporate customer service which, complimented perfectly the rude and unprofessional personal and management at the store. I went back to the site to investigate their claim and discovered that if I had clicked on the rebate details, I would have discovered that the stand alone price of the tower DID NOT EXIST (Yet was advertised).
I am not how to go about it, but I am sure of the fact that if a company advertises a certain price for a certain product they ought to stand behind it, or get sued for false advertising.
Here is the quote from CompUSA.com
Rebate Info for Compaq Presario sr1950nx Minitower
Please note: Rebates do not apply to downloaded products.
Current Rebate:
Regular Retail Price: $599.99
You Pay: $599.99 Price after instant rebates, if any
-$120.00 CompUSA eRebate (Valid: 8/6 - 8/12)
-$50.00 Mfr. Mail-in Rebate (Valid: 7/2 - 9/30)
CompUSA Price: $429.99 Price after instant & mail-in rebates
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