I'm having a serious issue with Charter Cable. I'm only one of millions of customers who suffer the same problem caused by Charter. We call it Spam.
I pay well over $120.00 a month for cable tv as well as high speed internet. I have a free email service from yahoo that has the best spam protection that you can get for free.
I've spoken with charter many times and they will do nothing to help their customers from recieving all the spam anyone wants to send you. What this really means is that I'm buying all the spam I can get for $120.00 a month. If yahoo and Google which are free services can afford to give their customers free spam protection why can't charter "Who charges an arm and legg for everything you pay for help their customers by stopping the spammers? It's not that they can't. "it's because they don't want to". I was told by their customer service that charter offers Free AVG. Since I don't want to download something that doesn't work very well and it's free for anyone who wants it, then they tell me that It's my own problem.
I prefer Mcafee online protection that I pay for yearly. It is none of Charters business which virus protection I use because the problem isn't a virus. It's SPAM!
This problem is not just a problem in California. It's National and something needs to be done ASAP. I'm recieving over 500 spam emails each day.
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