Charter Communications Has a monopoly on internet and television service in Reno. I have no choice but to buy their internet service, but Charter charges me for NOT buying cable television. On top of that, they pre-bill me, and if I don't pay enough in advance, I get a late fee of over 10%! They have the nerve to charge a late fee for service they have not even provided yet.
I can pre-pay my bill as much as 10 days in advance, and still get charged. Now they are going to raise the "non cable use fee" from $5.00 to $10.00. So for my reward for subscribing to internet servise for $29.95 a month, Charter thanks me by adding almost 50% extra on my bill for NOTHING! My decision to not buy cable television is my right, paying for service only after it has been provided is my right. Charter is stealing from me and many others, and it's wrong.
I started my account before Charter took over, and never had this problem with the last company. I would not be suprised if they charged everyone in their area wheather they were a subscriber or not. How can a company charge customers for NOTHING in return, or cost them a cent. The cable lines were already here and I already had a cable install which I paid for. Because Charter has an inferior product compared to Direct TV is not my fault.
This company has a monopoly in this area, so they essentially blackmale people by making penalties so outragous that Charter forces them to pay either way. This company also lists these charges on the bill in a way that is deceptive and sneaky. This company is evil and should be stripped of it's license. How do people make it known? Can the FCC do anything? They are the ones who gave the license in the first place. I have seen many complaints about Charter, and I believe every one! I hope Charter execs go to HELL!
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