I was charged $21.95 to my account for a service that I never authorized to be taken from my account. I spoke with a representative and asked for a copy of my authorization or confirmation that this charge would be deducted from my checking account. She stated i cannot get any copies. So i then asked the rep. For the address of the company she said she cannot give that to me also. I explained i would like to cancel and receive a refund because i never authorized this company to take money from my account she said there is no refunds. I was angry and upset with the telephone service so i am going further and it is also under investigation with my bank.
Danielle
passaic, New Jersey
U.S.A.
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