I ordered a mini ipod 5th december for christmas present for my daughter. I never used a credit card-as I dont have one, and have never had any problems with buying over the internet from other companies. Phoned over Christmas&no reply, just mailbox is full— emailed a complaint. No reply. Beginning of January 06, phoned, and was told by asian customer service (?) that it would arrive by 5th Jan-as it has been in high demand!
Phoned 7th of January, told it would arrive by 12th of January-with 10%compensation. Now 14th Jan, and website and phone are inactive. It seems I've lost everything. I feel a fool, and now start a battle to retrieve my money. I can't afford to buy another-so my daughter has completely lost out. This so called company should be ashamed and shocked into coming up with goods or paying back our hard earned cash.
Christine
Beeston, Nottinghamshire
United Kingdom
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