This is to warn anybody thinking they will get a rebate from Alienware.
My son purchased a $2100 system in November with the promise of a $500 rebate. I thought their 12 to 24 week turn around for their rebate was a bit long. I had no idea how long it would be. To get on with my warning It was coming up on 16 weeks since submission of the rebate and invoice. So I called to check the status of the rebate. Only to find the rebate had been voided by Alienware.
They said I had not submitted my invoice which made the rebate invalid. Even if I had not submitted the invoice which I did. We spent $2100 with this company. A e-mail, phone call or even snail mail to say I was getting ripped off would have not been to much to asked. Now I am a rebate fanatic I would not fail to follow the rebate instructions to the letter.
This is the status of my sons rebate to date ALIENWARE SAYS MY SON IS SOL!!! FOR HIS $500. Because it is past the 45 day submission deadline. So if you are waiting on a rebate better follow up on it soon and often. They say once the rebate is voided you are SOL!!! I am going to exaust all channels before I let them get away with this fraud!!!
Is there anyone else getting ripped off for the rebate promised by Alienware. Like I said above your rebate might have been voided. Do your self a favor and check. It might have disappered faster then the those strange lights in the sky over Area51!!!
0 comments