I purchased an Alienware computer for my son for Christmas with an understanding that I would receive a $500 rebate. After waiting 6-8 weeks I finally called to see where the rebate was and then they tell me it was "voided".
Several time I have contacted them and each time it's a different story:
The rebate was not received within 45 days
The original invoice was not received with the rebate
A copy of the invoice was not received with the rebate
Your rebate is approved, but when I called back to get it in writing, they said that nothing but the rebate was received.
This is all a bunch of lies. I did include a copy of the invoice and I did send it within 45 days. Why would they deny my money?
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