I own an Alienware M17 that was purchased October. I bought it to use in graphic art creation rather than a gaming unit. I purchased the best components I could place on my credit card and wanted to use it for alot longer than the 1 year and a half that I have had it now. It has shut down on me and ...
Complaint to BBB: I have had extensive problems with this PC, for which I paid $6,800, including several hundred dollars for the warranty. I now have both a failed optical drive and sound card, and I'm getting a runaround from the company about replacement parts. I'm getting a different story from ...
I purchased a custom alienware notebook pc from alienware in February of 06, and was supposed to get $100 rebate for shipping costs. When I received my system it had a deffective keyboard. I noticed the defect the following day and called to find out what to do about the problem and the ...
Our warranty is still in effect, but you would never know it! The phone technician at Alienware "diagnosed" a bad motherboard &, after taking our charge card information, shipped a new motherboard. Technician #1 was sent to our house and took the computer for 3 days. He returned the ...
Here's another Horror Story just in time for Halloween! At the present time, my son is also having major malfunctions with Alienware. We bought him a $4,000 laptop for college (you can't study all the time) and since he received it, he has had nothing but trouble.in three months time, he has sent ...
Following includes pars of my previous post that has been removed from www.notebookforums.com for unknow reasons... ... MY SCREEN BROKE!!! Apparently 2 things came through the screen but what in the world could they be??? After a long and heated conversation (quite a few in fact) someone had a ...