On November 2nd 2004. I purchased Kazaa Plus, I was routed to newgenpay.com, where I paid 29.95 and was told that I would recieve a proof of purchase from Kazaa, that I was to enter that code into a field provided on the registration form. Well I did all that and kept getting an error code that stated "Customer not found or Proof of Purchase incorrect."
Click here to try again.
If you think you have lost your Proof Of Purchase number click here and we can email it to you.
Well I have been emailing these guys since that date and all they do is auto generate an email that says the following:
From: Support
Subject: Help Response
Dear Kazaa Plus Customer,
Thank you for your support request. At present we are making some changes to improve our support and are responding to a backlog of questions. Please be patient and we will address your specific support request as soon as possible.
Thank you for your understanding,
Kazaa Plus Support.
PS - The Kazaa Plus Help pages are accessible through your Kazaa Plus application and may provide a quick answer to your question while you wait.
This auto generated message comes with every request for assistance. I have a file full of the same message do not be taken in by these guys, they don't send a real response to an inquiry that should be a hint as to what they think of all the dummies like me that bought a product from a scam like kazaa.
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