We have had to have a technician come to our house 3 times due to losing signal or weak signal. Phone calls are dropped because of loss of signal, internet stops working and the tv stops working. Called for another tech to come and figure out what the problem is this time. He checked outside and said he didnt see any problem, although he did replace several things. He also said that there has been a problem with batteries so he replaced the battery. Not ONCE did he ask me to sign anything, yet I get an email stating there will be a $99 charge. I don think so! There was no problem with wiring in the house and it would not be my fault if there has been an ongoing problem with batteries... So WHY am I being charged a tech visit??? IF the charges show up on my bill, my service will be cancelled so I would suggest that the charges be taken care of BEFORE I get a bill.
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