After read about Transend Boardband not paying the city of Casa Grande the money they owed for tower rental and many connection problems. I call there parent company Bayboardband back east. I was told to send an email to cancel my internet which I did on 8/1. I was told it would take 4-6 weeks to refund my credit card, (I paid for a full year at a time). I called their phone number and was told that they would email the billing department and call me. Every time I call when and if I can talk to real person same old story they will email billing and get back to me. Never happens. I am gonna have to take them to small calms court and will probably never see my money again.
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