Complaint / Review
AT&T
High Speed Internet Available but Not Turned On at Rural Home

In June of this year I switched to Direct TV. Direct TV has a feature which allows the downloading via internet of movies. This feature requires a higher rate of internet speed than is presently turned on at my rural home. The high speed service is available (verified by AT&T technical) but is not turned on in my home. I have spent hours in trying to get AT&T to upgrade my service but to no avail. I an an AT&T phone and internet customer and have been for years. Why can I not receive the enhanced service that is available 10 feet from my computer and TV?