I ordered two products from them and received one of them late and the other one not at all. They still charged me for both products. They would not even listen to my complaint and just cited their policy of a 14 day trial. I pointed out that I had not even started the trial due to the above (one non arrival and one late arrival - how can you do the trial and make an informed decision of their success.
How can I say that this worked for me if I have not even tried the stuff - first of all the two products were sold as a package - the advertising said that to get the desired results I need to use both - All they were interested in was getting the money - for nothing!
The agent who dealt with it was so cocky and sure of herself (which shows they have done this before and got away with it) she even gladly told me her name and agent number: Alexandria agent 4860 - her attitude was very much (you can't touch me) She also refused to transfer my enquiry to a manager.
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