Do not do business with this company!!! Youll find the personnel at each store to be friendly and personable but behind the scenes lurks greedy and deceitful practices with the sole purpose of ripping you off.
Specifically, when you try to cancel your membership, theyll whip out the small print that specifically states you must submit your cancellation in writing 60 days in advance. Aha! But now that I know that you say, I will cancel with 60 days notice! One big catch: What they dont tell you is once they receive (wink wink) your written cancellation, you must respond to their written request (more winks) that you confirm.
The problem is you will never, ever get anything in writing from them! I know. My daughter and I (who was a member of their Lake Mary, FL) club have been fighting these people for five months on this. I even left a voicemail message for the CEO, John Simmons, to no avail.
Next step: State Attorneys office. Lets make it official shall we?
So you want to be smart? Avoid these scammers like the plague.
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