Usacomplaints.com » Health & Medicine » Complaint / Review: American Health Advantage - TrueCare Advantage They sweet talked me into buy a two year membership for their useless product which I never used because it was never accepted anywhere. #779716

Complaint / Review
American Health Advantage
TrueCare Advantage They sweet talked me into buy a two year membership for their useless product which I never used because it was never accepted anywhere

After my family lost our health insurance, I was online searching for affordable health care. I filled out this form online and several companies called me. Most of the were actual health insurance companies and very expensive. Then this company called me and offered their service which is not actual insurance, but discount of up to $60% off doctor's, hospitals and dental bills. I signed up for two years, $340. Was billed to my credit card.

After I paid the money and tried to use the card, I could not use it anywhere as no-one accepted it or even knew about it, so I called the company and asked why, then I was told that the doctors I saw had to be the ones on their list. I would never go to these doctors because I have never heard of them or their services. Two years went by and I accepted my loss in spending $340. That I could never benefit from.

Today I was paying my credit card bill online and saw a $340. Charge from American Health Advantage which I never authorized. I immediately and spoke to a Rachael and asked them to refund my money since I never asked for a renewal of this useless membership. She was very aggressive and said I never cancelled my membership and therefore not entitled to a refund. I said I will call the credit card company and dispute the charge, she said we'll see about that. I said I was looking at all the consumer complaints on the internet and would print them all and file a complaint to the Florida Attorney General's Office and Consumer Affairs, she said do whatever I have to. I am very upset that this company is allowed to rip off customers like this and get away with it. I will b filing a complaits with these government offices and if anyone out there would like to join me, feel welcome.


Offender: American Health Advantage

Country: USA   State: Florida   City: Lake Mary
Address: TrueCare Advantage PO Box 950399
Phone: 8007476190
Site:

Category: Health & Medicine

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