I have been a customer of Axiology Aesthetics for 4 years (formally NuU MedSpa). I purchased an array of services, laser hair removal, dysport, photo facials, chemical peels, and restylane and received a $500 gift card for Christmas which I have not redeem. All the services listed were not used, according to my records, the following are unused services which are; 4 sessions of hair removal (bikini and underarms), 2 areas for dysport (forhead and between brows), 3 photo facials, 11 chemical peels, and 3 syranges of restylane. I had an appoinment for hair removal and my appt was cancelled. I was told they would call me back to reschedule. After not hearing from anyone I called back and got voice mail with the following message; "having phone issues and will call you back". Now the phone is disconnected. I tried calling the corporate office in Nevada and got a voicemail as well. I left my name, telephone number, and purpose for my call and no call back. Axiology took thousands of dollars from me for services that I have not even used. My last purchase was in January in which I purchased 4 areas of dysport. I should have seen the red flag then because it took 6 months to get an appt for the dysport. My appts were constantly cancelled and was told out of product. 6 months later, I got the service but guess what it didnt work. I am so MAD that a company would take someone's money and not provide the services that were purchased. I am beside myself and speechless. For all those individuals who were taken by Axiology, we should join forces together and suit the company for paid services not rendered.
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