I did my homework and specifically wanted Dysport, NOT Botox. I went for the procedure as arranged on a Saturday afternoon. When I went to go check out they informed me that they had made a mistake and used Botox. The girl at the counter was nice enough to tell me that they were very sorry and that I would be getting a full refund.
I then follow up on where my refund is and am told it hasn't been done. They attempted to refuse to offer me any money back and only a credit at the highest full price available, certainly no deal for me. After a few emails back and forth they agree to only refund me HALF of my money.
TO ONLY ADD INJURY TO INSULT, the student didn't to the right half of my forehead correctly, so it ended up looking horrible, and now they're holding onto money that I'm going to end up having to pay to correct their botched job. I've been dealing with Tori and she refuses to provide me the name of the supervising Dr.
0 comments