On 02/28 my daughter and I decided to go for an eye exam, my previous provider told me it will take them 3 weeks to provide my prescription glasses so we shopped around and stopped by Sears Optical, they promise me the glasses in 2 weeks but it didn't happen. It took them the whole month or more to deliver after I put some pressure by calling them every two days. Also, they offered me a 10% discount for my purchase because of the inconvenient delay but it didn't happen either I felt over promise under deliver, mean while the same day I purchased a pair of glasses for my daughter which chipped on a corner by just wearing them.
They are defective, today 04/17 I returned to Sears Optical and was told from an employee that I have to pay 50% for the repair.
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