Usacomplaints.com » Miscellaneous » Complaint / Review: Stanton Optical - Consumer Report. #829668

Complaint / Review
Stanton Optical
Consumer Report

Had eye exam and ordered two pair of glasses on 12/09. Received glasses in two weeks. Went back in a week with severe headaches. Re-examined eyes and changed prescription, ordered two new pair of glasses. Received glasses in about a week. Went back in a few days with headache and nausea. They have a 30-day money back guarantee. Was within the 30 days, I asked for my money back and they said no. Got another eye exam. They said that I couldn't adapt to Poly-carbine lenses so ordered them in plastic. Got new glasses in about a week. Still had headaches. Went back for numerous adjustments. Said I didn't know how to use Progressive lenses though I've been wearing them for over 30 years. They have made me six pairs of glasses still having the same problems. They said that they will keep making glasses till they work. It is now 02/17. Went to different optical company got a new eye exam totally different prescription, new glasses with the poly-carbine lenses. Been wearing them for three days now with no ill-effects, and can see perfectly.in conclusion, Stanton Optical's eye glass prescription was wrong but after three eye exams they were standing by it.


Offender: Stanton Optical

Country: USA   State: Ohio   City: Toledo   ZIP: 43623
Address: 5071 Monroe St
Phone: 4194754077, 8887928588
Site:

Category: Miscellaneous

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